Calling CSR Does Work

11/21/2009 @ 3:31 PM | Personal with 2 Comments | Print This Post

So yesterday while I was making calls and such for parts and someone to replace them in my car I finally called my local cable company to find out why I was paying so much more for my service than what they were advertising on the TV and then a price even cheaper on the internet. If you go by the internet I was paying $100 more. The lady looked up my account and said well I did have an old package since I have been such a long time customer. She said I could get the package they were offering on the TV but would have to pay $10 more because I was not a new customer. That worked for me. And because of my telephone options for private number and phone line assurance $10 more bucks. I still come out $55 less than what I am paying currently. Now that’s something. I should have called earlier but didn’t. It always pays some times to ask.

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  1. 1
    Lynne // November 21st, 2009 at 7:05 PM

    WOW! That really is quite a difference! Good job!

  2. 2
    Karen // November 21st, 2009 at 8:03 PM

    Isn’t it ridiculous that we have to beg for lower prices? It irritates me. Way to go though.